No complicated frameworks or confusing jargon. Just a straightforward process that gets results.
We keep it simple because complex processes don't help anyone.
Not a sales call. We'll talk about your business, your challenges, and whether we can actually help. If we're not the right fit, we'll tell you.
We dig in to understand your business, your systems, and your goals. No cookie-cutter solutions - everything is tailored to what you actually need.
Clear priorities, realistic timelines, and transparent costs. You'll know exactly what needs to happen, when, and why it matters to your business.
We roll up our sleeves and get it done. Then stick around to make sure everything keeps working and your team knows what they're doing.
The principles that guide everything we do.
We're independent consultants, not resellers. If you don't need something, we'll tell you. If there's a cheaper option that works, we'll recommend it.
No jargon unless you want it. Everything explained in plain English with real business context. We translate tech-speak so you can make informed decisions.
Transparent recommendations with clear reasoning. You'll understand why we're suggesting something and what happens if you don't do it.
We deal with vendors on your behalf. We push back when needed. We make sure you're not being oversold or overcharged.
Quick wins alongside long-term planning. We prioritize changes that make a real difference to your business, not just technical perfection.
We document everything and train your team. The goal is to make you more capable, not more dependent on consultants.
Here's what the experience is actually like.
We start with a relaxed conversation about your business and IT challenges. No pressure, no hard sell. We'll ask questions like:
At the end, we'll tell you honestly if we think we can help and what the next steps would be.
If we move forward, we spend time understanding your environment:
You'll get regular updates as we learn, not just a report at the end.
We put together a clear plan with options:
We walk through it together, answer questions, and adjust based on your priorities.
Once we agree on the plan, we get to work:
You always know what's happening and what's coming next.
We don't disappear after implementation:
The goal is for you to be self-sufficient, with us available when you need expertise.
What people usually want to know before getting started.
It depends entirely on what you need and the scope of work. Every business is different, so we tailor our pricing to match your specific situation. We'll give you clear, transparent pricing before you commit to anything - no surprises.
Discovery and assessment: 2-3 weeks. Small projects: 1-3 months. Major transformations: 6-12 months. We break larger projects into phases so you see progress and value along the way.
Absolutely. We often work alongside existing teams to provide strategic direction, second opinions, or handle projects they don't have capacity for. We're collaborative, not competitive.
That's normal and exactly why we start with a conversation. Most clients come to us knowing something's wrong but not what to do about it. That's what the discovery phase is for.
For ongoing partnership clients, yes. For project clients, we can often help triage issues. We're not a 24/7 helpdesk, but we're responsive during business hours.
Typically SMBs with 10-200 employees. Small enough that you need strategic IT help but don't have a full-time IT manager. Large enough that IT problems actually hurt the business.
No pressure, no commitment. Just an honest discussion about whether we're the right fit for each other.